Apple Mac Specialist
Remote and onsite support for Mac users
Configuration of Apple clients
Repairs and upgrades of portable and desktop Macs
Experience of enterprise level deployments
Multi Tasking
MAC deployment and device management tools such as Centrify/JamfPro (Casper)
General Mac support & repairs
Thorough understanding of networking protocols & processes
Experience of working in a creative environment
Apple Certified Macintosh Technician (ACMT)
Apple Certified Support Professional (ACSP)
Apple Certified Technical Coordinator (ACTC)