Don't spend money replacing parts based on guesswork. Our diagnostic service identifies the cause of your computer problems so you can make informed repair decisions.
Fixing the wrong issue can cost you dearly. Our computer diagnostics in Plano start with thorough testing to identify the issue.
Once we have identified the issue, we give you an upfront quotation and timeline.
Pick a symptom to see where we start. We go through the battery, drive, RAM, logic board and software one piece at a time.
Bring us a MacBook Pro, a MacBook Air, or a Windows laptop from any major brand. Is the fan running loud, the battery dying at lunchtime, the screen freezing, or the laptop completely dead? We go through the battery, drive, RAM, logic board and software one piece at a time. Then we explain what went wrong in simple words, with no tech talk.
If you searched “Mac diagnostics near me,” you can walk straight into Mac Service Plano on Spring Creek Pkwy. We also test iMac, Mac Mini and Mac Pro: Apple hardware tests, drive health checks, and a look at heat and power problems. Bring your charger too, since it helps us rule out the simple causes first.
Call or visit and describe the problem, even if it only happens now and then.
We run the tests and find faults.
You hear the cause, the cost, and the timeline. We only start the repair if you say yes.
Most are done on the same day. Faults that come and go can take longer to catch, and we'll tell you upfront if that's the case.
No. Testing doesn't touch your data. If your drive looks like it's failing, we'll say so, so you can back up or ask about data recovery.
Yes, and we see this a lot. Most of the time it comes down to a worn-out battery, a bad charger, or a logic board at fault. We test each one, so you know which it is.
No. Apple is our specialty, but we also test PCs and laptops from major brands.
You get the findings and repair options. Nothing gets fixed until you approve it.
Describe the symptoms and we'll take it from there.
